Contact & support
Last updated 2 August 2026
Cubekrafts is operated by Cubekrafts. We answer every message within 2 business days. Support hours are Monday to Saturday, 10:00–19:00 IST.
Seller details
- Seller / operator: Cubekrafts
- Trading name: Cubekrafts
- Place of business: Karnal, Haryana, India
- Email: customercare@cubekrafts.com
Cubekrafts is currently run as a sole proprietorship and is not a registered company.
What to contact us about
- Product and account help — customercare@cubekrafts.com
- Billing, invoices and refunds — customercare@cubekrafts.com, or Paddle directly at paddle.net.
- Privacy and data requests — customercare@cubekrafts.com
- Complaints and grievances — customercare@cubekrafts.com
Grievance officer
In line with India's Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, complaints may be addressed to The Grievance Officer, Cubekrafts, Karnal, Haryana, India, at customercare@cubekrafts.com. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.
Payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. See our Refund Policy and Delivery Policy.
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