Refund Policy

• Cubekrafts Pro software subscription payments, including the most recent renewal.

Cancelling Pro stops future renewals and you keep Pro access until the end of the period you have already paid for.

Refunds are processed by our payment provider and Merchant of Record, Paddle. Visit paddle.net with your order details, or email us at customercare@cubekrafts.com and we will help you through it. Refunds are returned to the original payment method, normally within 5–10 business days of approval.

Separately from refunds, if an enquiry in your inbox is unreachable or clearly junk, report it from your inbox. Approved reports restore that usage against your monthly fair-use allowance automatically — this is a usage adjustment inside the software, not a payment.